Billing and Cancellation Policy
Terms of Use/Conditions:
**Important Announcement for Trade Ideas Subscribers**
Beware of scammers attempting to steal your money. Trade Ideas is strictly a subscription-based INFORMATION PROVIDER. We NEVER request deposits, hold funds, or manage accounts on your behalf. If anyone claiming to be associated with Trade Ideas asks you to send money for ANY reason, it is a SCAM. Do not send money under any circumstances. Protect yourself and stay vigilant.
Trade Ideas currently offers a TI Pro and a TI Premium subscription at monthly and annual renewals. We also offer a TI Strengths monthly email subscription. Additionally, we now have a Professional Services membership for Professional Traders. All subscriptions are recurring subscriptions with no contract involved. To view our up to date list of subscription options, please go here.
What types of payment do you accept?
We accept credit card and PayPal payments only.
What is the billing process?
When you sign up for any of our recurring subscription plans, you will be billed every calendar month or yearly from the date of purchase until you decide to cancel the service.
What is the cancellation policy?
Customers can cancel their subscription at anytime. To cancel, please log into your account in Account Management and click on 'Manage Subscription & Billing.' Please keep in mind that ALL SALES ARE FINAL. Trade Ideas will allow for store credit or exchanges. Trade Ideas is not responsible for continued subscriptions should a client forget to cancel their account. It is the customer’s responsibility to confirm the cancellation. Email us at info@trade-ideas.com if you have any questions or issues cancelling.
Can I change my subscription?
Yes, we do allow for upgrades and downgrades. You can contact info@trade-ideas.com for further assistance.
Do you pay for exchange fees?
Yes, we do pay the exchange fees for non professional users only. If you are considered a professional trader, you will need to pay additional fees to the exchanges. For more information on professional fees, please go here.
How do the promo code discounts work?
Unless otherwise stated in the promotion, the discount codes reduce the order total. In the case of a recurring subscription, the discount applies to the first installment (for example: the first year or the first month). The ongoing subscription recurs at the advertised normal rate for the service.
Is there a trial?
Trade Ideas offers Test Drive events on a bimonthly basis where you can sample the full product for a minimal fee. You can sign up here to be notified of future Test Drive events.
This policy is effective July 8, 2021.